Contact Us
Have a question about a crystal, your order, or need help picking the right piece?
You’re in the right place.
Use the form below or email me directly, and I’ll get back to you as soon as I can—usually within 24 hours on weekdays.
Whether you’re brand new to crystals or building your collection, I’m here to help you find something that feels just right. (And yes—photos of your crystal shelf are always welcome.)
xx Kristen & Mooncat Crystals
Frequently Asked Questions
I usually respond to emails within 24 business hours, Monday through Friday. If you don’t hear from me within 2 days, feel free to follow up—sometimes messages land in spam.
Yes—happy to help. Tell me a little about what you're calling in, working through, or drawn to, and I’ll suggest something that feels aligned.
If it’s not listed on the website, it may have sold. You're always welcome to email and ask—I can check if there’s a similar piece available or something else you'd love.